FAQs
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Frequently Asked Questions (FAQ)
How can I rent an e-bike?
You can easily book an e-bike via our website or in person at Kováčska 4, Košice. You choose the model, date and time of rental – and we’ll take care of the rest.
Do I need a licence for an e-bike?
No, a driving licence is not required. You just need to be of legal age and obey the rules of the road.
➡️ If you are 15 to 18 years old, your parent or legal guardian can rent you a bike and sign the contract on your behalf.
👉 Take care of yourself first, your bike second. (Although they’re durable, they’re not indestructible. Neither are you. 😄)
What types of bikes do you rent?
We are currently renting premium folding e-fatbikes from MATE – ideal for delivery, city driving and tours.We are currently renting premium folding e-fatbikes from MATE – ideal for delivery, city driving and tours.
How much does it cost to rent?
The price depends on the length of the rental (hourly, daily, weekend or long term). Please click here for the current price list or contact us directly.
Is the bike insured?
No, rental bikes are not insured. The renter is responsible for damage, loss or theft during the rental period.
What if something goes wrong while I'm driving?
Call us as soon as possible – we can help with replacement or service. In the event of a mechanical failure that is not your fault, we are always looking for a fair solution.
Can I rent a bike for a longer period (e.g. a week or a month)?
Yes! Long-term rental is possible – even more profitable. Contact us and we will prepare an individual offer for you.
Can the bike be delivered to another address?
Within Košice we can arrange delivery and collection of the bicycle for a fee. For more info contact us.
Can I deliver food on my bike?
Yes! Rent2Eat is primarily designed for food couriers. The bikes are reliable, powerful and designed for all-day rides.
Do I have to sign a contract?
Yes, you sign a simple rental agreement and accept the general terms and conditions before each rental.
I'm a courier - can I get a better rental?
Yes! If you’re a courier, you can take advantage of our courier program, where after signing up you’ll get a discounted rental price and access to various benefits that we’ll be adding over time (e.g. discounts on service, power banks, free coffee, and maybe even a golden bell one day 🚲✨).
What is the required deposit for an e-bike?
A deposit may be required – it depends on the specific situation and the decision of our staff. In some cases (e.g. for longer rentals or initial contact) we may ask you for a refundable deposit as a form of security.